Customer Service at Conquest: Powering Your Success Beyond the Product

At Conquest, we don’t just build powerful ATEX/IECEx-certified smartphones and tablets—we deliver end-to-end solutions backed by exceptional customer service. In high-risk industries like oil & gas, energy, manufacturing, and chemical processing, responsive and reliable customer service is more than a convenience—it’s a critical part of operational success.

Why Customer Service Matters at Conquest

When your teams operate in hazardous zones, you need more than durable equipment—you need a partner who understands the challenges and delivers rapid, reliable support. That’s why customer service is a core pillar of our promise at Conquest.

From initial consultation to post-sale support, we ensure your experience with our rugged mobile solutions is smooth, productive, and aligned with your business goals.

What Sets Our Customer Service Apart?

1. Industrial-Grade Expertise

Our customer service team is deeply knowledgeable about the industries we serve. Whether you’re deploying Conquest devices in explosive zones or integrating them with third-party systems, we provide expert guidance every step of the way.

2. Global Support Reach

With customers across Asia, Europe, and the Middle East, we understand the urgency of international support. Our customer service infrastructure ensures you receive help—wherever you operate.

3. Customized Assistance

From tailored configurations to software support, Conquest’s customer service adapts to your unique operational needs. We assist with custom feature implementation, including:

• Thermal imaging setup

• Barcode scanner calibration

• Satellite communication integration

• Device management systems

Our Commitment: Service That Goes Beyond Sales

At Conquest, we view customer service as a long-term partnership—not a one-time interaction. We assist with:

• Pre-sales consultations and product recommendations

• Onboarding and team training

• Troubleshooting and diagnostics

• Firmware/software updates

• Warranty and repair processing

We are dedicated to helping your team extract maximum value from every Conquest device.

Supporting Every Device, Every Time

All Conquest models—EX201, EX202, EX101—are supported by a full suite of customer service tools. From rugged smartphone users in the field to procurement heads seeking integration details, our support team ensures prompt, effective solutions.

Need help? Email us at info@conquest-ex.com — our customer service team is ready to assist you.

Trusted by Industry Leaders

We are proud to support global industry leaders like Sinopec, Bluestar, China Petroleum, and China Railway. They trust us not just for our technology—but because our customer service ensures reliability, continuity, and peace of mind.

The Conquest Promise: Rugged Devices + Reliable Support

Innovation doesn’t stop at the product—and neither do we. Conquest is committed to delivering the customer service experience you deserve:

• Fast response times

• Deep product and industry knowledge

• Consistent, proactive communication

• Scalable support for enterprise deployment

Contact Conquest Customer Service

If you have a question, need support, or want a product demo, we’re just a click away.
📧 Email: info@conquest-ex.com
🌐 Website: https://conquest-ex.com

Let us show you what next-level customer service looks like in the industrial tech world.