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To activate your Conquest ATEX smartphone warranty, reach out to our customer support via info@conquest-ex.com. Share issue details with your purchase receipt and serial number on hand.
The warranty covers manufacturing defects and faulty components. It does not cover damage from accidents, misuse, or unauthorised modifications. Refer to the warranty terms for specific details.
The standard warranty period is 2 years from the date of purchase for the device and 6 months for the battery. Please check your product documentation for the exact duration applicable to your device.
Yes, we offer extended warranty plans. Contact our customer support for more information on available warranty extension options.
You can contact our customer support for repair and servicing updates.
Conquest ATEX smartphone battery replacement should be conducted by Conquest ATEX certified technicians and at authorised service centres. Unauthorised replacements may compromise safety standards and void the warranty.
Software updates can be done over-the-air (OTA). Go to Settings > Software Update to check for and install the latest updates. Ensure your device is connected to a stable Wi-Fi network.
If your device has come into contact with liquids, power it off immediately and contact our customer support for guidance. Avoid attempting to charge the device until it has been inspected.
Our customer support can guide you through the process or provide assistance with data migration tools.
We provide comprehensive aftersales support, software updates, and expert assistance. Our commitment extends beyond purchase to ensure ongoing satisfaction.
Our dedicated customer service team offers prompt assistance, troubleshooting, and guidance to address any issues you may encounter with your Conquest device.
The standard warranty period for a brand new Conquest device is 12 months. (to confirm)
We accept credit card payment, bank transfers, and PayPal. We believe in transparency. Any potential costs are discussed upfront, and additional charges would occur only with your prior approval.
Absolutely. Conquest offers detailed invoices, breaking down costs associated with your order for clarity and transparency.
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