Guide to Mobile Safety for Oil & Gas Companies: FAQ Edition

Introduction: Why Mobile Safety Matters in Oil & Gas

In the oil and gas industry, safety isn’t just a goal — it’s a non-negotiable requirement. Every piece of equipment, from the largest drilling rig to the smallest mobile device, must be engineered to operate safely in environments where flammable gases, vapors, or dusts are present. One overlooked area that can make a significant difference in both operational efficiency and worker safety is mobile communication technology.

Smartphones and tablets have become critical tools in the field — for data logging, remote monitoring, video communication, and emergency coordination. However, standard commercial devices are not designed for hazardous zones. This is where intrinsically safe and rugged mobile devices come into play.

These devices, like those designed by Conquest, combine advanced technology with certified safety standards (ATEX, IECEx) to ensure reliable, explosion-proof performance in volatile environments. They allow oil and gas professionals to communicate, capture data, and coordinate safely — without the risk of igniting explosive atmospheres.

Understanding Mobile Safety in Hazardous Environments

1. What Makes an Environment “Hazardous”?

In oil and gas operations, a “hazardous area” refers to any zone where combustible gases, vapors, or dusts may be present in sufficient quantity to cause an explosion or fire. Refineries, drilling rigs, LNG plants, and offshore platforms all fall under this category.

These areas are categorized by zones:

• Zone 0 / Zone 20: Explosive atmosphere present continuously or for long periods. 
• Zone 1 / Zone 21: Explosive atmosphere likely during normal operation. 
• Zone 2 / Zone 22: Explosive atmosphere unlikely but possible occasionally. 

Each zone requires specific equipment certifications to ensure operational safety.

2. What Is an Intrinsically Safe Mobile Device?

An intrinsically safe (IS) mobile device is one that has been engineered to prevent ignition — even in the event of a fault. It limits electrical and thermal energy to levels below what could ignite flammable substances.

Certified IS smartphones, such as those from Conquest, are tested under ATEX and IECEx standards to ensure that their design meets the stringent safety requirements for explosive atmospheres. They feature:

• Spark-proof construction 
• Reinforced casings and sealed ports 
• Temperature control systems 
• Static discharge protection 
• Shock and dust resistance 

This design ensures workers can communicate and operate safely, even in high-risk zones.

Why Oil & Gas Companies Need Rugged, Certified Devices

1. Safety Compliance and Risk Mitigation

Using uncertified consumer smartphones in explosive environments is not just risky — it’s non-compliant with safety regulations. ATEX and IECEx certifications are legal requirements for devices used in hazardous zones. Non-compliance can lead to accidents, fines, and operational shutdowns.

Rugged and intrinsically safe devices help mitigate these risks by ensuring every communication tool meets safety expectations.

2. Reliable Communication in Harsh Conditions

Oil and gas operations often take place in remote and extreme environments — offshore platforms, deserts, and arctic regions — where dependable communication can be the difference between safety and risk. Rugged mobile devices are engineered to withstand shock, water, dust, vibration, and extreme temperatures, ensuring continuous connectivity when it matters most.

Conquest’s ATEX-certified smartphones are purpose-built for field reliability:

• High IP ratings for superior dust and water resistance 
• Wide temperature operating range for diverse environments 
• Long battery endurance with swappable battery options 
• High-lumen flashlight modules for low-light or emergency use 

To maintain peak performance and compliance over time, companies must follow the Best Practices for Maintaining ATEX-Certified Equipment — including regular inspections, firmware updates, and the use of certified accessories. Consistent maintenance not only extends device lifespan but also ensures continued safety compliance under hazardous environment regulations.

With these measures in place, Conquest’s rugged devices guarantee uninterrupted, secure, and efficient communication, enabling oil and gas teams to stay connected no matter how challenging the conditions.

3. Boosting Productivity and Operational Efficiency

Safety-certified mobile devices are more than just protective gear — they’re productivity tools. By integrating advanced features like 5G connectivity, GPS tracking, high-resolution cameras, and custom industrial apps, they streamline workflows and enhance real-time data sharing.

For instance:

• Supervisors can inspect remotely via video calls. 
• Workers can scan barcodes or QR codes for inventory. 
• Engineers can log and transmit maintenance reports instantly. 
• Emergency alerts can be sent with one-touch SOS functions. 

Conquest smartphones are designed for this modern, connected workflow — delivering efficiency without compromising safety.

Avoid common pitfalls with IECEx-approved devices to ensure safety and compliance in hazardous environments. Learn about proper device selection, maintenance, and usage in 5 Common Mistakes to Avoid with IECEx-Approved Devices.

4. Durability Equals Lower Total Cost of Ownership

While rugged, intrinsically safe devices might have a higher upfront cost, they save companies money over time. Standard smartphones frequently fail under industrial conditions, requiring replacements and repairs that quickly add up. Rugged devices are designed to last years, even in challenging environments — reducing downtime and maintenance costs.

This makes them an investment in long-term reliability and cost efficiency.

Key Features of Intrinsically Safe Mobile Devices

When working in explosive or high-risk zones, the choice of mobile technology directly impacts both safety and compliance. Understanding the essential characteristics of intrinsically safe mobile devices helps organizations stay aligned with Hazardous Environment Regulations: Compliance Tips for Mobile Technology and ensure every device used meets the strict standards set for oil and gas operations.

Here are the defining features that make these devices indispensable for hazardous industries:

1. ATEX & IECEx Certification: Confirms explosion-proof compliance and ensures devices meet international safety requirements. 
2. High IP Ratings (IP65, IP68): Protects against dust, moisture, and water intrusion for uninterrupted performance in harsh conditions. 
3. Reinforced Chassis: Built to withstand drops, shocks, and extreme temperatures, making them suitable for rugged field use. 
4. Powerful Performance: Equipped with high-speed processors, ample RAM, and expandable storage for seamless multitasking and data-heavy applications. 
5. Extended Battery Life: Designed for long shifts in remote sites where charging access may be limited. 
6. High-Brightness Display: Ensures clear visibility even under intense sunlight, critical for outdoor industrial use. 
7. Integrated Safety Functions: Includes SOS alerts, push-to-talk (PTT) communication, and real-time location tracking for emergency readiness. 
8. Secure OS Integration: Enterprise-grade Android systems with customizable security and management features for corporate networks. 

Following Hazardous Environment Regulations: Compliance Tips for Mobile Technology not only safeguards workers but also reinforces an organization’s commitment to safety, reliability, and regulatory excellence. Conquest’s intrinsically safe devices embody these principles — merging certified safety with advanced performance to support continuous, compliant operations in oil and gas environments.

How to Choose the Right Intrinsically Safe Mobile Device

When selecting a mobile device for hazardous zones, oil and gas companies should evaluate:

1. Certification Requirements: Ensure ATEX/IECEx certifications match your operational zones (e.g., Zone 1 or Zone 2). 
2. Operating Environment: Consider temperature range, humidity, and potential exposure to chemicals or moisture. 
3. Network Compatibility: Opt for devices that support global LTE/5G connectivity and dual SIM for remote sites. 
4. Battery and Power Management: Look for long-lasting batteries with quick swap options. 
5. Customizability: Choose devices that can be tailored to your enterprise software and security needs. 
6. After-Sales Support: Partner with manufacturers like Conquest that offer 24/7 support and firmware updates. 

By aligning these factors, you ensure your investment enhances both safety and performance.

Real-World Benefits for Oil & Gas Operations

Offshore Platforms

Enable real-time coordination between crew and control rooms using explosion-proof smartphones that support PTT communication and video sharing.

Refineries

Inspectors can capture high-resolution images, log maintenance tasks digitally, and transmit reports securely from within restricted zones.

Drilling Sites

Operators rely on durable, glove-friendly touchscreens to access digital schematics and communicate during continuous shifts.

Logistics and Storage

Warehouse teams use rugged devices for scanning, tracking, and monitoring goods, even in dusty or moisture-heavy conditions.

Best Practices for Mobile Safety in Oil & Gas

1. Train Workers on Proper Usage
   Even the most advanced device can be misused. Training ensures operators understand safety limits and handling procedures. 
2. Perform Regular Safety Inspections
   Devices should be inspected periodically for signs of wear, battery swelling, or seal damage. 
3. Update Firmware and Security Patches
   Cybersecurity is part of safety. Keep all devices up-to-date to avoid software vulnerabilities. 
4. Use Certified Accessories Only
   Chargers, batteries, and mounts must also meet certification standards to prevent ignition risks. 
5. Establish a Clear Communication Protocol
   Define how and when devices should be used in hazardous areas to maintain safety compliance.

The Future of Mobile Safety in Oil & Gas

The integration of 5G, IoT, and AI technologies is revolutionizing mobile communication in industrial environments. Future intrinsically safe devices will:

• Enable predictive maintenance via IoT sensors. 
• Support real-time analytics to prevent equipment failure. 
• Offer augmented reality (AR) assistance for field technicians. 
• Integrate with cloud-based asset management systems for seamless operations. 

As industries move toward digital transformation, safe and connected mobility will be at the heart of operational excellence.

Conclusion

Mobile safety is no longer optional in the oil and gas industry — it’s essential. The right devices not only protect lives but also empower teams to work more efficiently, communicate clearly, and operate with confidence in hazardous environments.

At Conquest, we redefine what’s possible with rugged, ATEX & IECEx-certified smartphones built for the world’s most demanding industries. Our customizable, safety-focused mobile solutions combine innovation, reliability, and performance — enabling smarter, safer, and more connected operations.

Enhance your mobile safety today. Visit Conquest to explore how our intrinsically safe smartphones can elevate your operations and ensure communication that’s smart, safe, and secure.
Understanding ATEX zones is vital for industrial safety. These zones classify areas by explosion risk, helping choose the right equipment to prevent hazards.

Frequently Asked Questions (FAQs)

1. What does ATEX certification mean?
   ATEX certification ensures a device is safe to use in explosive atmospheres within the EU. It verifies the device will not ignite gases or dust.
2. What is IECEx certification?
   IECEx certification is an international standard confirming that equipment meets global safety requirements for hazardous environments.
3. Can regular smartphones be used in oil and gas facilities?
   No, regular smartphones can produce sparks or heat that could trigger explosions. Only certified intrinsically safe devices should be used.
4. What makes a smartphone “intrinsically safe”?
   It’s engineered to limit electrical and thermal energy, preventing ignition even in case of faults or short circuits.
5. Are intrinsically safe devices durable?
   Yes. They’re ruggedized to handle harsh conditions like dust, water, and shock, ensuring reliability in extreme environments.
6. How long do rugged phones last in industrial settings?
   Typically, they last three to five years or more, far exceeding the lifespan of standard consumer smartphones.
7. Can these devices integrate with existing enterprise systems?
   Yes. Certified devices like Conquest smartphones support Android-based enterprise software, making integration seamless.
8. Do rugged phones support modern connectivity like 5G and Wi-Fi 6?
   Yes. Conquest devices are built with advanced connectivity to ensure smooth data transmission, even in remote areas.